Kristyn Corrigan is a Principal with AMS where she leads the firm’s Insights for Innovation Practice. She was heavily involved in the research and development of the method to be presented here as well as its delivery to several leading clients.
Kristyn has extensive experience leading both domestic and international research engagements in business-to-business and consumer markets. She specializes in helping her clients to not only understand stated and latent customer needs through in-depth interviewing and ethnographic observation, but also with how to measure their criticality to innovation.
In addition to consulting work, Kristyn trains and coaches companies to create and implement their own in-house Insights and Voice of the Customer programs. Her published work has been featured in Fast Company and Marketing News. She has guest lectured at several institutions, including the MIT Sloan School of Management.
Professionally, Kristyn is most energized when she’s helping clients uncover meaningful customer insights that change the way they think and that create real business impact. Personally, she enjoys traveling, hiking, trying new recipes, listening to podcasts, getting out on the tennis court, and spending as much time as she can with her family and close friends.